Our privacy policy

At georgeannmitchell, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with FCC regulations and other applicable laws. Your trust is important to us, and we strive to be transparent in our data practices.

 

PRIVACY POLICY

  1. A company's privacy policy must clearly state how customer information is collected, utilized, and shared.

  2. The privacy policy should be easy to find and linked to all pages (footer or header).

  3. The privacy policy needs to be on a single page or a pop-up window. 

  4. The privacy policy's sharing section must explicitly state: "SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."

 

  • Opt-in Message:
    Thank you for opting into SMS messages from (Brand Name/DBA). To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary

  • Opt-Out Message:
    Thank you for opting out of SMS messages from (Brand Name/DBA). You will not receive any further SMS communications. To opt back in at any time, reply START. 

  • Help Message:
    Thank you for contacting (Brand Name/DBA). For immediate assistance, please call (phone number) or visit (Website URL). Message and data rates may apply.

 

 

 

SMS TERMS & CONDITIONS:

SMS Communication Terms of Service MUST be included in the privacy policy or as a separate document. If the customer has a Terms and Conditions page, this information should be included there, and not in the privacy policy.  

The Terms & Conditions MUST include the following:

SMS Terms & Conditions

 

  1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

  1. Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable) {If you see the customer selected a conversational use case, do not add this reference to your email thread; instead, make sure the customer adds the matching use cases to this portion of the Terms info}.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."